test-问题：Can I get customised products?
回答：Yes. Helz offers customised capacity, fittings, and assistance to design. You may always contact us via the links or email/WhatsApp us, our professional sales and power engineer team are ready to work with you.

问题：How do you guarantee your quality?
回答：Helz products are compliance to the main certifications, IEC 62619, LVD, EMC, UL9540\A, UN 38.3, MSDS, ISO 9001, etc.

问题：How do you guarantee product's safety?
回答：Safety comes first. Besides the compliance to EMC, ISO, etc., the integrated systems have build-in Smoke and Temperature Detectors, C6F12O Auto Fire Protection & Early Warning Alarm, composed of latest Grade-A battery cells. Helz set up special personnel to pro-actively monitor operating status, such as BAT SOC, ensuring timely prevention and suppression of fire, electro-accidence, or water logging.

问题：What are the installation requirements?
回答：Helz offers installation assistance, clients will get training materials, remote guidance, and other necessary supports. Specialised technicians and engineers will be in contact with you per deal.

问题：What is the battery's lifespan and warrnty period?
回答：Our LiFePO4 battery system is designed for a lifespan of 8000 times.

问题：Is it compatible with solar (PV) / EV / Diesel systems?
回答：Yes. Helz products are designed for the mentioned scenarios, and are compatible with most of the brands. Hence, we provide corresponding assistance to system design, and necessary fittings. Please contact our experts for further confirmation per project.问题：Can I get customised products?
回答：Yes. Helz offers customised capacity, fittings, and assistance to design. You may always contact us via the links or email/WhatsApp us, our professional sales and power engineer team are ready to work with you.

问题：How do you guarantee your quality?
回答：Helz products are compliance to the main certifications, IEC 62619, LVD, EMC, UL9540\A, UN 38.3, MSDS, ISO 9001, etc.

问题：How do you guarantee product's safety?
回答：Safety comes first. Besides the compliance to EMC, ISO, etc., the integrated systems have build-in Smoke and Temperature Detectors, C6F12O Auto Fire Protection & Early Warning Alarm, composed of latest Grade-A battery cells. Helz set up special personnel to pro-actively monitor operating status, such as BAT SOC, ensuring timely prevention and suppression of fire, electro-accidence, or water logging.

问题：What are the installation requirements?
回答：Helz offers installation assistance, clients will get training materials, remote guidance, and other necessary supports. Specialised technicians and engineers will be in contact with you per deal.

问题：What is the battery's lifespan and warranty period?
回答：Our LiFePO4 battery system is designed for a lifespan of 8000 times.

问题：Is it compatible with solar (PV) / EV / Diesel systems?
回答：Yes. Helz products are designed for the mentioned scenarios, and are compatible with most of the brands. Hence, we provide corresponding assistance to system design, and necessary fittings. Please contact our experts for further confirmation per project.